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GPsDr Tim Humphrey returned to full time duties at his London medical practice with effect from the beginning of July 2017. His clinics have been taken on by Dr Richard Eastwood, who is now a full-time salaried doctor.

AdviceASAP Campaign

Demand for GP services continues to increase as the population ages. Please help us manage demand for appointments by considering whether you really do need to see a GP or nurse. For example, pharmacists can treat many minor ailments just as effectively. You can find guidance about this on the AdviceASAP website    

"Your Circle"

is a website that gives you access to information, advice and support to help you,

and anyone you know or care for, stay independent, safe and well. It will help you to

find out what’s available in your local community and what you can do for yourself. Click here.

Did you know...

that when the surgery is closed, you can speak to and if appropriate, be seen by, an out of hours GP? If you phone the surgery when it is closed, your call will be automatically forwarded to the Gloucestershire Out of Hours GP Service. Alternatively, you can contact the service directly on 08454-220220.   

The Friends & Family Test

The Friends & Family Test was introduced for GP Surgeries by the Department of Health on 1/12/2014.

This is a very short questionnaire which we would like you to complete each time you use our service.

The results will be published monthly on the NHS Choices and the NHS England websites.

 

For more information, visit  http://www.nhs.uk/NHSEngland/AboutNHSservices/Pages/nhs-friends-and-family-test.aspx

To complete a Friends & Family questionnaire online in respect of a recent consultation, please click on "Take the Patient Survey" at the bottom of this page.

Thank you.

 

Confidentiality

confidentialityHow your records are used to help the NHS

Your information may be used to help us:

  • Monitor and look after the health of the general public
  • Review the care we provide to ensure it is of the highest standard
  • Make sure our services can meet patient needs in the future
  • Prepare statistics on NHS performance
  • Conduct health research and development
  • Audit NHS accounts and services
  • Teach and train healthcare professionals
  • Pay your GP, dentist and hospital for the care they provide
  • Investigate complaints, legal claims or untoward incidents

Some of this information will be held centrally, but where this is used for statistical purposes, stringent measures are taken to ensure that individual patients cannot be identified. Anonymous statistical information may also be passed to organisations with a legitimate interest, including universities, community safety units, drug companies and research institutions. Please let your doctor know if you would prefer to opt out of this type of scheme. Where it is not possible to use anonymised information, personally identifiable information may be used for essential NHS purposes. This will be done only with your consent, unless the law requires information to be passed on to improve public health. You will be specifically asked for consent if there is a proposal to use your records in education or research projects.

We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires information to be passed on. Anyone who receives information from us is also under a legal duty to keep it confidential.

We are required by law to report certain information to the appropriate authorities. Occasions when we must pass information on include notification of births and deaths, where we encounter infectious diseases, which may endanger the safety of others, and where a court order has been issued.

Who are our partner organisations?

You may be receiving care from other people as well as the NHS. We may need to share some information about you to others involved in your care when it is in your best interest to do so. The principal organisations are:

  • NHS Trusts, including Primary Care Trusts and Hospitals
  • GP's
  • Dentists
  • Ambulance Service
  • Social Services
  • Education Services
  • Strategic Health Authorities.

Your information may also, subject to strict agreements called "Information sharing protocols" be shared with Local Authorities, Prison Liaison, Voluntary Sector Providers and Private Sector Providers.

This practice contributes anonymous patient data to a database(s) used for health care research purposes. The practice receives a nominal fee and training from the company aggregating the data to help improve quality in its computer records. The company holding the anonymous data will be providing the data to authorised researchers for a data fee. The data collection scheme has been approved by the South East Multicentre Ethics Committee. The Committee will also be overseeing all research conducted on the data. The database will hold data on millions of patients and no patient will be traceable to anyone outside this practice.

Freedom of Information Act

The practice has a Freedom of Information Act Publication Scheme. Copies are available from the practice manager.

 
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